Other Services


1. ONE DAY ER & CRISIS MANAGEMENT AWARENESS TRAINING

To provide 1-day awareness training on the fundamentals of Emergency Response and Crisis Management. The course covers the following content:

Emergency Response
  • Introduction & Definition of an Emergency
  • The ER Team & Terms-of-Reference
  • ER Team Roles and Responsibilities
  • ER Team Training and Competencies
  • ER Centre Infrastructure and Equipment
  • ER Documentation & Standard Operating Procedures
  • ER Checklists & Forms and Templates

Crisis Management
  • Introduction & Definition of a Crisis The Crisis Management Team & Terms-of-Reference
  • Crisis Management Team Roles and Responsibilities
  • Crisis Management Team Training and Competencies
  • Crisis Management Centre Infrastructure and Equipment Documentation & Standard Operating Procedures
  • Crisis Management Checklists & Forms and Templates


2. REVIEW OF ER PREPAREDNESS

To review the effectiveness and comprehensiveness of the CLIENT's Emergency Response system, namely:
  • ER call-out trigger mechanism and communication
  • ER organisation structure and protocol
  • ER supporting documentation (guidelines, procedures, checklist and forms),
  • ER training,
  • Emergency Control Centre (ECC) infrastructure and
  • ER staff and contractor roles and responsibilities
  • Emergency equipment

Deliverables:
  • To present to CLIENT's management the gaps identified and recommended action plans
  • To assist CLIENT in making the changes in CLIENT’s ER system
  • To facilitate training of key personnel on the changes proposed


3. TABLE-TOP EXERCISE (IN-HOUSE)

To conduct a Table-Top & ER Exercise, where all the element of 'Man-Mode-Machine' will be tested.

Deliverables:
  • To design and develop a Table-Top ER exercise; with credible scenario, scripts, etc.
  • To run the exercise with role players, exercise controllers, and observers
  • To present to CLIENT's management the learning on the Table-Top ER exercise findings, recommendation and action plans


4. FULL-EXERCISE (INVOLVING EXTERNAL PARTIES)

To conduct a Full-Blown ER drill involving external emergency support services and Authorities.

Deliverables:
  • To design and develop a Full-Blown ER drill; with credible scenario, scripts, etc.
  • To coordinate communication and assist client in the invitation of external authorities (BOMBA, Hospital, Police, DOE and DOSH) to partake in the exercise
  • To run the exercise with role players, exercise controllers, and observers
  • To conduct hot debrief to CLIENT's management and authorities on learning from the Full-Blown ER exercise findings, recommendation and action plans.


5. CRISIS MANAGEMENT EXERCISE

To design, develop and run a Crisis Management Exercise to test the effectiveness and readiness of the Crisis Management team in managing a Crisis.

Deliverables:
  • To design and develop a Crisis Management exercise; with credible scenario, scripts, etc.
  • To run the exercise with role players, exercise controllers, and observers
  • To conduct hot debrief to client's management on learning from the Crisis Management exercise findings, recommendation and action plans


Find Us

Chemical Industries Council of Malaysia (CICM)
Wisma FMM,
No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur, Malaysia.

(t) +603 6286 7200
(f) +603 6277 6714
(e) secretariat@cicm.org.my

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